Sr. Technical Writer, Developer Productivity
Job summaryAmazon Developer Productivity is seeking a results-driven, nimble, and customer-obsessed Technical Writer to be part of a small team that is redefining developer-focused content.
Our Technical Documentation team plays a vital role in creating content and building user interfaces to improve the success of Amazon's Software Development Engineers.
In this role, you'll have the opportunity to make a difference by collaborating with a terrific development team to create content that helps internal Amazon developers learn how to build their services using our tools.
You'll primarily support one of three teams, but will also collaborate with the other writers and UX designers on the team to provide editorial support and develop processes that apply across all three teams.
As the ideal candidate, you'll have excellent communication skills and a technical background that enables you to collaborate effectively with Software Engineers and Technical Program Managers, while delivering high-quality technical documentation.
We value an inclusive team culture, work-life balance, and career growth.
We'd love for you to join us.
Work-Life BalanceOur team puts a high value on work-life balance.
It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life.
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.
We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship and Career GrowthOur team is dedicated to supporting new members.
We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Diversity, Equity, and InclusionHere at Amazon, we embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilitiesMigrate and redevelop existing content from a Wiki to a new CMS-built content portalWrite task- and use case-based content for new and existing features, in collaboration with team members and other teamsBuild reusable, task-based, multimedia content for multiple use cases:
how-to topics, in UI help, eLearning, and videos.
Work closely with UX designers and UI developers to build new user interfaces.
Edit topics written by other writers on the teamCollaborate with team members to develop and maintain the department style guideCollaborate with subject matter experts to address gaps in content and build a first-class learning experience for customers.
Contribute to bar-raising projects, such as developing a customer-feedback mechanism and creating content for a chatbot to answer customer questions inside our tools.
Edit monthly business report documents for the team you supportAbout the teamAmazon is guided by four principles:
customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work.
The Developer Productivity team is taking the customer experience of the thousands of software developers who support and build the Amazon website to a new level.
We are deeply committed to delivering a world-class developer experience by simplifying and accelerating the achievement of ongoing success using our internal products and tools.
Our engineering teams build unique tools and solutions that enable a service-oriented approach to architecture, use abstracted data storage, and an orchestration layer.
We enable developers to focus on their business logic instead of infrastructure by building and operating high-throughput, global, multi-tenant and serverless services built on top of AWS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our Technical Documentation team plays a vital role in creating content and building user interfaces to improve the success of Amazon's Software Development Engineers.
In this role, you'll have the opportunity to make a difference by collaborating with a terrific development team to create content that helps internal Amazon developers learn how to build their services using our tools.
You'll primarily support one of three teams, but will also collaborate with the other writers and UX designers on the team to provide editorial support and develop processes that apply across all three teams.
As the ideal candidate, you'll have excellent communication skills and a technical background that enables you to collaborate effectively with Software Engineers and Technical Program Managers, while delivering high-quality technical documentation.
We value an inclusive team culture, work-life balance, and career growth.
We'd love for you to join us.
Work-Life BalanceOur team puts a high value on work-life balance.
It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life.
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.
We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship and Career GrowthOur team is dedicated to supporting new members.
We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Diversity, Equity, and InclusionHere at Amazon, we embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilitiesMigrate and redevelop existing content from a Wiki to a new CMS-built content portalWrite task- and use case-based content for new and existing features, in collaboration with team members and other teamsBuild reusable, task-based, multimedia content for multiple use cases:
how-to topics, in UI help, eLearning, and videos.
Work closely with UX designers and UI developers to build new user interfaces.
Edit topics written by other writers on the teamCollaborate with team members to develop and maintain the department style guideCollaborate with subject matter experts to address gaps in content and build a first-class learning experience for customers.
Contribute to bar-raising projects, such as developing a customer-feedback mechanism and creating content for a chatbot to answer customer questions inside our tools.
Edit monthly business report documents for the team you supportAbout the teamAmazon is guided by four principles:
customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work.
The Developer Productivity team is taking the customer experience of the thousands of software developers who support and build the Amazon website to a new level.
We are deeply committed to delivering a world-class developer experience by simplifying and accelerating the achievement of ongoing success using our internal products and tools.
Our engineering teams build unique tools and solutions that enable a service-oriented approach to architecture, use abstracted data storage, and an orchestration layer.
We enable developers to focus on their business logic instead of infrastructure by building and operating high-throughput, global, multi-tenant and serverless services built on top of AWS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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