Orange County
Sr.
IT Business AnalystThis position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.
25% increase Effective June 27, 2025 - 4.
00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLICThis recruitment will establish an open eligible list that will be used to fill current and future Sr.
IT Business Analyst positions.
The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLYThis recruitment will be open for a minimum of five (5) business days and will close Monday, April 8th, 2024 2024 11:
59 P.
M.
(PST).
Applicants are encouraged to apply immediately.
OFFICE OF INFORMATION TECHNOLOGYThe mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services.
OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.
Click here for more information on OCITClick here for more information on the County of Orange.
THE OPPORTUNITYThe Office of Information Technology (OCIT) seeks a highly skilled business analyst with experience in a large organization, preferably within the public sector.
The Sr.
IT Business Analyst performs professional duties pertaining to the identification of department business needs and the development of technology solutions and process improvements to resolvecomplex business problems.
Duties and responsibilities will include but not limited to the following:
Consulting with functional unit management and personnel to identify, analyze, define and document business requirements related to the development of new systems, or changes to existing systems or business processes Translating business requirements into terms understandable by system developers and facilitate communication between both groupsIdentifying business stakeholders and work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processesCapturing business requirements using interviews, workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and/or other methodsPerforming gap/fit analyses and application assessments to identify potential system development and/or modification needs; document requirements, develop As-Is and To-Be flow diagrams to document current and future processes Facilitating and assisting stakeholders in their role as product ownersIdentifying and communicating organizational concerns/issues to stakeholders and help recommend resolutions Developing training materials and provide training to system users regarding new or modified business systems Serve as the project lead over business analysis projects that are medium to large in size and scopeAssist in developing and monitoring project budgets and lead or supervise other resourcesPerforming complex professional/technical research and analysis to propose IT solutions for business problems Identifying risk; evaluate cost and determine benefits associated with the development of IT solutionsIdentifying opportunities for continued improvementsUse creativity and integrate new approaches toward solving problemsIdentifying and communicating organizational concerns/issues to stakeholders and help recommend resolutions Managing and prioritizing multiple projects simultaneouslyPerform other related duties as assignedDESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have five (5) or more years of business analysis experience in a large organization, preferably in a public sector environment.
Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) are preferred but not required.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
TECHNICAL EXPERTISEAnalyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teamsFormal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flowsExperience as a business analyst on Agile projects is highly soughtQuality assurance testing to validate that software meets business requirements, communicate test results and manage end-user test activitiesDevelop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate resultsDevelop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagramsINTERPERSONAL COMMUNICATION COLLABORATIONConduct effective meetings, and present technical documentation and training materials Solicit feedback and accurately translate customer needs into business improvementsEnsure that technical teams and business stakeholders are kept informed about project developments and plans Communicate effectively orally and in writing for technical and non-technical audiencesDemonstrate professionalism, tact and diplomacy while representing the department in meetings, using written correspondence and other official rolesPROBLEM-SOLVING ANALYSISExercise solid judgment and decision makingDemonstrate strong problem-solving capacityIdentify and successfully resolve technical issues and problemsInterpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvementsDevelop effective solutions for complex issuesPROJECT MANAGEMENTUnderstand the basic principles and practices of project managementServe as a project lead when necessary and develop, execute and monitor project scope, approach, resources, schedule, budget and manage risks and issuesPerform stakeholder analysis and management Interface with stakeholders to define project scopeReview project activities, recommendations, and outcomesPlan, organize, prioritize and process work to ensure that deadlines are met Use project management tools and techniques such as SharePoint and/or Microsoft Office for tracking and reporting statusEffectively manage and prioritize multiple projects simultaneously LEADERSHIPServe as a facilitator and a liaison between technology teams and stakeholders Previous experience acting as an Agile Product Owner, or Scrum Master, is preferred Build strong partnerships inside and outside the organizationSupport team members in troubleshooting business process issues/gaps and assist in the development of technical solutions to mitigate the problemsAbility to negotiate, persuade and build consensus between stakeholders and technology teams.
MINIMUM QUALIFICATIONSPlease click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Sr.
IT Business Analyst classification.
RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all application materials to identify qualified applicants.
After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job.
Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)Applicants will be interviewed and rated by an oral interview panel of job knowledge experts.
Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Only the most successful candidates will be placed on the eligible list.
Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates.
Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Based on the County's needs, the selection procedures listed above may be modified.
All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.
Please click here (Download PDF reader) to review the policy.
Job Type:
Full-Time PermanentLocation:
Santa Ana, CA, CaliforniaAgency:
County Executive OfficeAbout the Company:
Orange County.
Estimated Salary: $20 to $28 per hour based on qualifications.
IT Business AnalystThis position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.
25% increase Effective June 27, 2025 - 4.
00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLICThis recruitment will establish an open eligible list that will be used to fill current and future Sr.
IT Business Analyst positions.
The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLYThis recruitment will be open for a minimum of five (5) business days and will close Monday, April 8th, 2024 2024 11:
59 P.
M.
(PST).
Applicants are encouraged to apply immediately.
OFFICE OF INFORMATION TECHNOLOGYThe mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services.
OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.
Click here for more information on OCITClick here for more information on the County of Orange.
THE OPPORTUNITYThe Office of Information Technology (OCIT) seeks a highly skilled business analyst with experience in a large organization, preferably within the public sector.
The Sr.
IT Business Analyst performs professional duties pertaining to the identification of department business needs and the development of technology solutions and process improvements to resolvecomplex business problems.
Duties and responsibilities will include but not limited to the following:
Consulting with functional unit management and personnel to identify, analyze, define and document business requirements related to the development of new systems, or changes to existing systems or business processes Translating business requirements into terms understandable by system developers and facilitate communication between both groupsIdentifying business stakeholders and work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processesCapturing business requirements using interviews, workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and/or other methodsPerforming gap/fit analyses and application assessments to identify potential system development and/or modification needs; document requirements, develop As-Is and To-Be flow diagrams to document current and future processes Facilitating and assisting stakeholders in their role as product ownersIdentifying and communicating organizational concerns/issues to stakeholders and help recommend resolutions Developing training materials and provide training to system users regarding new or modified business systems Serve as the project lead over business analysis projects that are medium to large in size and scopeAssist in developing and monitoring project budgets and lead or supervise other resourcesPerforming complex professional/technical research and analysis to propose IT solutions for business problems Identifying risk; evaluate cost and determine benefits associated with the development of IT solutionsIdentifying opportunities for continued improvementsUse creativity and integrate new approaches toward solving problemsIdentifying and communicating organizational concerns/issues to stakeholders and help recommend resolutions Managing and prioritizing multiple projects simultaneouslyPerform other related duties as assignedDESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have five (5) or more years of business analysis experience in a large organization, preferably in a public sector environment.
Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) are preferred but not required.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
TECHNICAL EXPERTISEAnalyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teamsFormal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flowsExperience as a business analyst on Agile projects is highly soughtQuality assurance testing to validate that software meets business requirements, communicate test results and manage end-user test activitiesDevelop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate resultsDevelop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagramsINTERPERSONAL COMMUNICATION COLLABORATIONConduct effective meetings, and present technical documentation and training materials Solicit feedback and accurately translate customer needs into business improvementsEnsure that technical teams and business stakeholders are kept informed about project developments and plans Communicate effectively orally and in writing for technical and non-technical audiencesDemonstrate professionalism, tact and diplomacy while representing the department in meetings, using written correspondence and other official rolesPROBLEM-SOLVING ANALYSISExercise solid judgment and decision makingDemonstrate strong problem-solving capacityIdentify and successfully resolve technical issues and problemsInterpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvementsDevelop effective solutions for complex issuesPROJECT MANAGEMENTUnderstand the basic principles and practices of project managementServe as a project lead when necessary and develop, execute and monitor project scope, approach, resources, schedule, budget and manage risks and issuesPerform stakeholder analysis and management Interface with stakeholders to define project scopeReview project activities, recommendations, and outcomesPlan, organize, prioritize and process work to ensure that deadlines are met Use project management tools and techniques such as SharePoint and/or Microsoft Office for tracking and reporting statusEffectively manage and prioritize multiple projects simultaneously LEADERSHIPServe as a facilitator and a liaison between technology teams and stakeholders Previous experience acting as an Agile Product Owner, or Scrum Master, is preferred Build strong partnerships inside and outside the organizationSupport team members in troubleshooting business process issues/gaps and assist in the development of technical solutions to mitigate the problemsAbility to negotiate, persuade and build consensus between stakeholders and technology teams.
MINIMUM QUALIFICATIONSPlease click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Sr.
IT Business Analyst classification.
RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all application materials to identify qualified applicants.
After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job.
Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)Applicants will be interviewed and rated by an oral interview panel of job knowledge experts.
Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Only the most successful candidates will be placed on the eligible list.
Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates.
Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Based on the County's needs, the selection procedures listed above may be modified.
All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.
Please click here (Download PDF reader) to review the policy.
Job Type:
Full-Time PermanentLocation:
Santa Ana, CA, CaliforniaAgency:
County Executive OfficeAbout the Company:
Orange County.
Estimated Salary: $20 to $28 per hour based on qualifications.
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