Call Center Representative (Outbound)

Job Description

Summary Statement

We are looking for a star player to be a part of our winning team. The Field Expeditor is responsible for ensuring timely and accurate completion of client orders by setting appointments and sharing administrative duties with the rest of the team. This position provides administrative support for all field employees. Additionally this position requires overtime based on business needs.

Tasks and Responsibilities

  • Full day of making phone calls to medical providers to obtain requested records

  • Answer incoming calls from the providers related to a request for records

  • Enter computer notes, update the system, request payments for providers and prepare outgoing correspondence

  • Other duties as assigned


  • High school diploma or GED required

  • Good communication skills, written and oral

  • Good reading and comprehension skills

  • Ability to be on the phone consistently for 8 hours/day

  • Ability to prioritize and follow direction

  • Call center experience a plus, but not required

Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company: Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered: Voluntary Life Insurance, AD&D, Aflac and LegalShield.

Compex is a drug-free workplace. Please visit us at www.cpxlegal.com.

Company Description
Founded in 1972, Compex Legal Services, Inc. is an industry leader in litigation support services to law firms and insurance carriers. Having pioneered a number of advances in the industry, our product lines include record retrieval, court reporting and on-line document management. At Compex, we pride ourselves on providing the highest quality service and value to each client.

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